Privacy Notice (GDPR Compliant)

Rimu Furniture Store is committed to protecting your privacy and complying with the General Data Protection Regulation (GDPR). This notice explains how we collect, use, and protect your personal data when you interact with us online or in-store.

What Personal Data We Collect

  • Full name and contact details (email, phone, address)
  • Order and transaction history
  • Shipping and delivery information
  • IP address and browser/device data (via cookies and analytics)
  • Marketing communication preferences

Legal Basis for Processing

Under the GDPR, we process your data based on:

  • Consent — when you opt into marketing communications or cookies
  • Contract — to fulfil your orders or service requests
  • Legal obligation — where required for tax, accounting, or legal reporting
  • Legitimate interests — to improve services, prevent fraud, or ensure site security

How We Use Your Data

  • To process orders and arrange delivery
  • To communicate about your purchase or inquiry
  • To personalise your shopping experience
  • To improve our website and product offerings
  • To send occasional newsletters or offers (if consent is given)

Your GDPR Rights

As a data subject under the GDPR, you have the following rights:

  • Right to access – request a copy of your personal data
  • Right to rectification – correct inaccurate or incomplete data
  • Right to erasure – request deletion of your data ("right to be forgotten")
  • Right to restrict processing – limit how we use your data in certain cases
  • Right to data portability – receive your data in a transferable format
  • Right to object – object to direct marketing or processing under legitimate interest
  • Right to withdraw consent – at any time, for data processed on the basis of consent
  • Right to lodge a complaint – with the New Zealand Privacy Commissioner or EU supervisory authority

Data Retention

We retain your personal data only for as long as necessary to fulfil the purposes outlined in this notice, including legal, accounting, or reporting obligations.

Cookies and Analytics

Our website uses cookies to enhance user experience, track site usage, and support marketing activities. Upon your first visit, you will be asked to consent to non-essential cookies. You can manage your cookie preferences at any time in your browser settings.

How We Protect Your Data

Your information is stored securely using encrypted systems and access controls. We use secure payment gateways and do not store your payment card details.

Contacting Us

To exercise your rights, update your details, or raise a concern about your data, please contact:

Rimu Furniture Store
698 Great South Rd, Penrose, Auckland 1061
Email: [email protected]
Phone: 09 580 1917

Last updated: June 2025